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Stayed here 4 nights. Overall it was pretty good, ...

Stayed here 4 nights. Overall it was pretty good, but not 5 star worthy. The service was very spotty. It took them almost 30 minutes just to check us in upon arrival...and there was only 1 family in front of us. Really? I've had faster service at a Marriott.

Many of the wait staff were under trained and did not speak English. They would do the bare minimum...when asked, but only 2 times did anyone ever go above and beyond as you would expect at a top notch hotel & spa.

The grounds are beautiful. Our room was nice, but no view. We ate at most of the restaurants onsite. The food was good, but overpriced--$42 for breakfast buffet, $17 for an omelette, $7 for a cappuccino. The spa is very nice, but $285 for an 80min massage is a little high, but I did it anyways and the masseuse was very skilled. Two of the front desk ladies at the spa were a little arrogant.

I've stayed at hundreds of the nicest luxury hotels and spas in several different countries. I expected more. I came in with high expectations and was disappointed several times. We paid about $600 per night. Based on our experience I would have trouble recommending this place if you had to pay more than $300/night or so. Next time, we will likely go to the Four Seasons in town.

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