Really really disappointing meal here for Mother s...

Really really disappointing meal here for Mother s Day. We had 7 people in our party. My wife ordered Nancy s Chicken Her chicken had a Grizzley texture and she didn t want to eat it so they let her get another menu item. She chose the fish tacos which were good. However they charged her for the $16 chicken not the $13 fish tacos. when I asked the manager he said it wasn t their fault she didn t like the chicken and there wasn t anything wrong with it! My son had the BLT , there was only a little bacon and it was soggy. Two others ordered burgers ordered medium and one was rare. All our French fries were served cold and soggy..they did bring us a fresh hot basket of fries... they were hot but still soggy and tasteless. The main reason for this review is because the manager argued over the $3 for my wife s Chicken... he should ve apologized for the unacceptable meal and not telling us it wasn t their fault she didn t like it.That is not the right way to run a business to get return customers . My mother s sorority for 30 women were considering for a future event but not after this experience.