jeffsteady617

Review of Newton Medical Center

Took my wife to the ER for throat and abdominal pa...

Took my wife to the ER for throat and abdominal pain, the day after Thanksgiving. Among the staff we encountered, three individuals stand out. First, an ER nurse named Reba, was very professional and yet also clearly exhibited a concern and care for my wife's health and her 'state'. Reba was very busy, but did not seem 'harried' at all,splitting her time between a number of patients Second, and not any less critical was Dr. Feldman. Very professional as well, with a great manner for a perplexing cause of pain, and also encountering a treatment that had been rendered to my wife that he was unfamiliar with (gastric balloon -not the cause of issue, by the way), yet he was very caring and diligent. Later, speaking to our own gastro enterologist, we heard very enthusiastic praise for Dr. Feldman. And finally, the Patient Liaison. I did not catch his name, but he was wearing a sweater vest and carrying a clipboard. I approached him a few times with questions, and he was extremely responsive. A very good addition for family members who are looking for that other friendly, non-medical contact.