Update: Rebecca you were aware, along with the mai...

Update: Rebecca you were aware, along with the maintenance I spoke to over the phone that day. It still has not been fixed, instead you took the door remote from me forcing me to buy my own to access my garage. Giving out free gift cards for good reviews doesn't make lying about residents acceptable.

Dominium does not return calls, no matter how important. During the freeze and huge power outage in Texas, my car was stuck inside the garage. Despite over an hour attempting to open it with the latch string, and multiple messages to multiple Dominium execs, I was stuck until ice cleared enough to be picked up. The garage door issue related to weather was unexpected, so I don't fault them for that. But at least one of the multiple employees in an office outside of Texas should have tried to reach out, even if after the fact just as a courtesy.

It's incredibly frustrating when a company with over a billion in assets accepts HUD grants to accommodate housing and uses it to renovate and then ignoring the property once their asset value has greatly increased.