We were overnight guests and everything was just a...

We were overnight guests and everything was just amazing. The spas were hot and relaxing, the kimonos were adequate in keeping us warm enough to get to the baths, and the free shuttle for us let us get safely back to our room.

The staff were all very polite and helpful with any questions or concerns we may have had and there were plenty. This goes for all the staff - front desk, spa, the restaurant, security and even the maintenance staff.

The restaurant food was great! The wagyu burger and ramen at lunch were fantastic. The fried tofu was a favorite of ours and the grilled rice ball was just as delicious. Let's not forget their sake collection. Only money kept me from wanting them all.

And our room had all of the amenities! Wifi, breakfast, an assortment of teas, fruits, granola, everything. You could live there if you were rich. But the best part was the toilet. Heated seats, automated lids, rear and front water cleaning, a dryer... I would have never gotten off if they had an outlet to charge my phone.

20/10 would stay again (if I didn't live 2000 miles away)!