A REEL Mark Production

Review of Statue Cruises

We bought tickets back before the pandemic...for e...

We bought tickets back before the pandemic...for early May tickets....of course our trip was cancelled as the state was closed down. We STILL HAVE NOT RECEIVED A refund!!!! They can take your money in a second but not return it. They keep telling me oh it's our computers, or we are low staffed now...or now it's we are back to work but it's taking some time.....what.! It's almost November! Really?! It's a shame because we would have went eventually but now.....you guys screwed that. Seriously. If you can take immediate payment....you should be able to refund just as easy. Especially since New York was CLOSED DOWN so there would have been NO WAY to go! I have wrote multiple emails since April. I think almost 8 months of waiting is pretty bad......