C

Went to this place once without issue and came bac...

Went to this place once without issue and came back for a realignment which was discounted because my last one was within a month and I hit something. They aligned it and sent me on my way with a tire literally screeching down the road and my truck shifting around dangerously! And when I turn around to complain, not until I go into the shop myself do I help them discover that my control arm bushings are shot and a tie rod end is busted! They want $800 to repair so I decided to do it myself. I come back a month later and ask for realignment and say I will pay the reduced cost ($39) again, but not full price. After Gina talks to the boss she says they have to charge full $72 again, since I didn't pay them for the repairs, despite them already getting $39 for a pointless alignment and for me to disgnose it myself on their lift! When told I would leave a negative review since they wouldn't ritht their wrong and it'd cost them more business, Gina says "I'll take that risk." So now I am at Big O tires, which is nicer and cheaper.

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