Denise Hoshor

Review of G.S. Floor Designs, Inc

Worst business experience I've ever had. I purcha...

Worst business experience I've ever had. I purchased laminate flooring through the Home Depot in Glendale Heights IL They came to my house to measure and gave me an estimate. I proceeded to schedule my installation. That's when the trouble started. I won't bore you with the things that occurred before my scheduled installation. They use GS Floor Designs to install. I took 2 days off of work for my scheduled installation which was arranged by GS Floor Designs. When the installers arrived the first day (at noon) I knew right away they were not going to install. They were rude and only one of the 2 spoke some broken English. They told me they thought I had asbestos in my old tile (I don't) and that I needed leveling (I don't). Meanwhile they cut an 8 in gash in the carpet in my entryway and pulled up a metal transition piece and left about 2 feet of the metal sticking straight up. (Btw, at that point if I had decided not to do my floors anymore, I would have had no choice because of the damage they did.)They informed me that they would not be installing that day and my bill was about to get a lot larger. The "installers" informed me that "This happens all the time." After the "installers" left, I didn't hear from GS Floor and Designs so I decided to call them. Of course, I was given to someones voicemail. I then decided to email them. Their email link on their website did not work so I typed in the email address. Guess what? The email bounced. Of course, I have never heard back from them. If you purchase your flooring from Home Depot, my advice is to hire your own installer first. Of course, Home Depot get's you with their low installation price. Don't be fooled. That's not the install price in the end. Not even close. The quality of the laminate is good and I kept it to be installed by someone else. I have found a reputable company who will be doing my installation. STAY away from GS Floor Designs AT ALL COSTS!!