I really like West Elm and have ordered a great de...

I really like West Elm and have ordered a great deal from them. My beef with them is their delivery service -- what they tell you in the store and what is actually the case are vastly different. I ordered a bedframe at the store that I was told was on backorder and would be shipped on Feb. 24. When that date came and went, I called and was told early March. The most recent time I called, now they are saying mid-April. It's very frustrating. And don't get too exciting when you get the shipping notice for their "White Glove" delivery. I got a notice that they my couch was shipped on Feb. 27. It is finally being delivered on March 20 - a full three weeks from the date it shipped. I'm assuming that they shipped it via bicycle.