Unfortunately, I'm somewhat at a lost for words to...

Unfortunately, I'm somewhat at a lost for words to describe my experience at this restaurant. It appears that this restaurant is not staffed to handle a small Saturday wave. Upon entry with a party of 8, we were told that were waiting for a large party to leave to that we could be seated. We did not mind the wait, but an hour later we were seated, and it took about another 10 minutes before we were acknowledged for our drink orders to be taken. Unfortunately, during the ordering process, we were told several times about what we had order, when the waitress had gotten it incorrect. To finish up with our experience, several plates of food were dropped while delivering to the table, splattering on one of the members of our party. There was a lady( not sure of her position.. manager or not) that scolded the waitress in front of us for dropping the items, which was highly unprofessional. Even after all this, we had to ask for some type of (small)compensation ( because there was not any adjustments made to our bill). They offered an appetizer voucher