Rose Orlandini

Review of Brasstech, inc.

I purchased a kitchen faucet from the company and ...

I purchased a kitchen faucet from the company and the spout is so short you can barely fit a pot to clean it. The handles are so small they fit only in the palm of my grandsons hand. Let the company know that this is not good at all. It's really bad. They said I can return it but have to pay a restocking fee............for their inadequate faucet. They inform me I have to pay over 30% fee. Around $300. Omg. Is that a good company to do business with? Do they back their product? I can't believe what is happening. Beware............stay away..........doesn't care about their customers at all. When you buy junk and want to return it they take $300 from you. BBB should hear about this. Be careful. Will get ripped off