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I reserved a birthday party for my 15 yr old onlin...

I reserved a birthday party for my 15 yr old online. I paid my deposit had no problem with the time it said was available . I get a call at 8:30 pm telling me my party was canceled because the time is not available. Well if it was not available why did it let me pay my money? Now I have to find a place to have my child s party. It s bad enough that I ve been calling them since last week to ask questions about a party and they took my number and said the party coordinator will call me and they never did . So I called them and finally got a response because I had to keep calling and finally asked for a manager who were all in a meeting and told me to call back later. But my real problem came when Kyra the party manager called me canceling my party then told me I will receive my deposit 5-7 business days . So not only do I have to look for another venue but also have to wait for my money. Oh and the lady was rude and didn t want to give me corporate phone number. But I also see they do not have one available. Im willing to pay $32 a head for a kid party and still get treated bad. I will not spend my money with this company ever again. I hate they just opened up and already showing bad business.

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