Kalen Hellinga

Review of Waterloo Inn Conference Hotel

Considering the nearly $200 room rate, it was a pa...

Considering the nearly $200 room rate, it was a pathetic experience. Room was cold when I walked in, no thermostat, only a space heater which either blasted heat or left it icy. Bed was old and squeeky. Staff wasn't friendly. Paint was chipping on all the doors on the first floor. No water bottle in the room, no TV guide and only half the channels were working. The back door of the hotel wasn't working, locked me out in the morning and I had to walk around the building. Can't believe anyone would pay money to stay here. Great location though!