Matthew Olson

Review of Hershey Entertainment & Resort...

I was in for a few beers with my wife and good fri...

I was in for a few beers with my wife and good friends today at lunch. I ordered a Great Lakes Edmund Fitzgerald Porter while my wife had a Troegs Perpetual. When the bill came I was charged $7.50 for my beer. The beer was rung up as "Kentucky Bourbon Porter" when questioned the bartender looked unnerved. He said that was the old beer and was told to simply charge the same since the beer wasn't changed in the POS. I mentioned that this is a PLCB violation for misrepresentation and he said a manager would be out to talk to me. Needless to say the manager never showed and the bartender looked like he had to do something so to his credit he comped one draft. I wanted to stay to talk with someone but my party wanted to leave so we left. This is a very deceptive business practice and I can't believe not one person from management would come talk to me... disgraceful. I won't patronize businesses conducting such nefarious business tactics. I'm disgusted