This has been the second time in less than 12 mont...

This has been the second time in less than 12 months that my mother s AC has went out. The front office was notified and it still has not be completed, they said a contractor was suppose to come days ago (it s been over a week now since it first went out) and still has failed to show and instead of getting a new contractor or make any type of change to get the issue fixed, the front office staff seems to completely careless and just say sorry and nothing else! It get to up 98degrees inside of the apartment and higher! It is extremely unsafe, unprofessional & DANGEROUS!!