I recently interacted with a business consultancy ...

I recently interacted with a business consultancy firm in Switzerland and found their services to be average. While their website was well-organized and provided insightful information, I felt that the customer service lacked a personal touch. The responsiveness of the team was satisfactory, but the overall experience left me with a feeling of mediocrity. The company seems to have a strong expertise in their field, but their approach could benefit from more attention to individual client needs. I appreciate their efforts to offer diverse services, but I believe there's room for improvement in terms of creating a more engaging and personalized customer experience.