As a customer, I found the customer service to be ...

As a customer, I found the customer service to be satisfactory, with staff members being polite and attentive. The website provided helpful information and resources related to legal services, which was appreciated. However, I found the process for scheduling appointments to be a bit tedious and time-consuming. While the legal expertise of the firm seems solid, there were some delays in the response times to my inquiries. Overall, the experience was average, and while I did receive the necessary legal support, there were aspects that could be improved for a smoother customer experience.