Shamika Mahmood

Review of Animal Medicine and Surgery Cl...

I don't like to post negative reviews but this is ...

I don't like to post negative reviews but this is meant to help someone along with this practice. Initially when I came to the office I wasn't quite sure what to expect as office procedures differ from vet to vet however by the end of my visit (which I had to wait for over 3 hours for my cat to be seen) I was quoted a hospitalization price of $1298 at this point neither the doctor or myself had come anywhere close to a conclusion of what exactly was wrong with my kitten... we didn't even get to diagnostic testing before that price came up but I digress... I decided not to move forward something just didn't seem right. I decided to call Lefferts Animal Hospital and let me tell you my experience was completely different... from front desk staff right up to the doctor I was kept abreast about kitty's treatment, diagnosis, etc Dr. HARPIN is freaking awesome. He gave me 3 different options when it came to her treatment and guess what??? Within 4 hours my fur baby was back to her happy playful self. I feel dup'd because I asked staff at Animal Medicine and Surgery once I was quoted the price if there was anything they could do for my kitty that didn't involve her being hospitalized and I was told because funds are an issue they wouldn't be able to treat her... honestly that broke my heart because I was scared that my kitten would die or something and this place didn't offer me options to help my kitty. Please just don't go here... it's just not worth it
Update (response to owner): This is in response to the comment the owner left on my review, as I said previously this was meant to help someone and yourself (rather your business) I believe the correct term is constructive criticism but from the way you have responded I see that this is not a concern for you however Ill indulge you and set the record straight as a doctor your ethics should be higher than resorting on having to lie on me. My kitten is 6 months old, she was born on October 13th, 2020. Secondly, I never asked anyone at your office for antibiotic's, how would I know if that's even what my kitten needed. I specifically asked if there was anything else that could be done for her that would not cost that amount of money and your staff member responded verbatim "SINCE FUNDS ARE AN ISSUE THERE IS NOT MUCH WE CAN DO FOR HER... I CAN GIVE YOU INFO TO A CLINIC THAT CAN HELP" that is very different from asking for antibiotics wouldn't you say doc?? Your comment insinuates that I know how to treat my kitten but then there would have been no reason for her visit to the vet right? Additionally, upon having my kitten x-ray it turns out she had eaten something and was given a laxative to help her pass it. MY BILL WAS UNDER $250 @ LEFFERTS ANIMAL HOSPITAL/ Dr. HARPIN's office now has another loyal customer and you just have horrible work ethics and reviews. Please spend some time improving your knowledge as well as your practice