Angel Johnson

Review of St. Luke's Duluth, MN

I went to the ER after falling on my rollerblades ...

I went to the ER after falling on my rollerblades at great momentum. I had a bloody head, hurt foot and elbow. I figured I should go in after I sat at home icing everything and monitoring my symptoms. After feeling a headache and nausea come on around 6:45, I spent 2.5 hours in the quiet ER. At 8pm I was told they were going to clean my head so they could see the injury better and give me a CT scan. They completely ignored the fact that I can't put pressure on the injured foot and had pain from the elbow pulsing to my wrist. Aside from this, by 9pm no one came to clean my head let alone check up on me. I was by myself and my headache was getting worse so I called for a nurse. An intercom in the room quickly responded "can I help you" to which I responded that I needed a nurse. After 25 minutes since I asked for a nurse, no one came. I was getting irritable, hungry, my head injury pulsing and STILL BLEEDING. I left and will absolutely be calling tomorrow to make sure I don't get billed. Poor service and it wasn't the first negative experience here.