Rob H

Review of d'Omah Hotel

Excellent customer service and food but not the pl...

Excellent customer service and food but not the place if you are hoping to get some uninterrupted sleep

[Location] (4 out of 5)
The hotel is located several blocks off the main street and is surrounded by tall trees, plant growth, and Rice fields. The hotel has several bikes to borrow and you can easily ride the back roads to see the beautiful rice fields and village homes. Each hotel village is secluded and has their own theme.

[Food] (5 out of 5)
See also photos. Being that we had a larger party and were here for 7 days we tried pretty much everything on the menu (except for the international cuisine). Everything was delicious. The breakfast breads were always very fresh (they are made on site). We did notice that the quality of the dishes could differ a bit from day to day, most likely due to the changing of staff. The meals were quite reasonable for a hotel. Generally most main meals were around 12,000 rupiahs.

[Staff] (5 out of 5)
All the staff members were amazing and they all really save this from being a worse review. Everyone was extremely nice and there is usually one person around with good English. The hotel definitely excels at pleasing the customers.

[Ambiance and Environment] (2 out of 5)
Unfortunately this is the one area that I felt the hotel fell a bit flat. We had quite a few minor issues with our room that could have been fixed. To name a few
- Though the decor is a bit dated it still works as it could be considered rustic (see pictures) (minor for me a bit more of an issue for my wife).
- The doors, walls, furniture etc were in a bit of disrepair or poorly repaired (see image) (minor)
- the international electrical plug in our room didn't work (very minor as I had an adapter and they loaned me one)
- The tea kettles to boil water didn't actually boil the water (very minor as they informed us the bottled water in the room was from a large bottle)
- The door locks all seemed to stick a bit and were a bit annoying to lock, unlock, and remove you key when finished (very minor)
- The refrigerator leaked a lot of water so there was always a pool of water at the bottom of the refrigerator (very minor).
- The air conditioner in our room seemed to only slightly work getting the room barely cool enough (minor)
- The air conditioner in my sons room was stuck on a very cold temperature (very minor)
- No hot water. Normally this wouldn't be such a big deal except that I told the front desk about the problem every single morning over the course of the entire week. This to me was a bigger deal as I had to take a cold shower each night. (This was a big deal in my opinion as it should have been fixed after the first time I told them about it not the fourth).
- Roosters, lots of them. They didn't bother me but they may bother others (minor)
- Megaphone parked next door and pointed at the hotel. After the fourth day I found the call to prayers soothing and peaceful. Unfortunately this was so loud as to ensure this was not possible. Even though the Mosque is a good distance down the road there is a megaphone situated about 30 meters away and pointed directly at the hotel and must be set at it's highest setting. Now according to the welcome guide there is a call to prayer 5 times a day starting at 4:00am..... and boy is it LOUD even with ear plugs so it ceases to be the soothing musical prayer and becomes an ear piercing alarm clock that can run for hours (prayer + talking + readings). Now to be fair we were there during Ramadan so we may have heard more talking over the loud speaker than most months. This unfortunately was a big detractor for me as it happened at all times of the night. I know I am the outsider here and I completely respect the religious needs of the neighbors and the village but if you don't want to get disruptive sleep this may not be the place for you.