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My wife and I purchased a new 2016 Camry from Sun ...

My wife and I purchased a new 2016 Camry from Sun Toyota on 1/4/2016, trading in a 2006 Honda Accord. It was a good experience overall and I rank it so highly primarily due to the outstanding efforts made by Brad Butler, the sales representative who really made it work out. Quoted e-price was a little more reasonable than other local dealerships. Once the dealer improved their initial low offer on my trade-in (i.e. know your trade-in valuation) it worked out well. These folks did not try to force too much of the sit in the box routine, nor did they attempt to strand us on lot by holding onto trade-in keys or car after inspection but allowed me to stay with the vehicle the entire time. What most impressed me about this experience was how Brad dealt well with my aggressive approach, cooperated with my requests on signing and trade-in inspection process, and how he spent a significant amount of time, after the paperwork was signed with us. After the sale, he made sure my wife and I completely understood the vehicle functions: cruise control, the GPS navigation system, synchronizing with iPhone bluetooth, entertainment system and software updates, air conditioning, verifying equipment like jack stand/spare, and helped us move personal items from the trade-in to our new vehicle. It was the most time and effort I have ever seen anyone in car sales spend with a customer after the sale. Additionally, I was easily able to contact Brad and get valid information from the dealer weeks latter about title status; they had already completed the work and a week latter the title was successfully transferred to us from DMV. We will definitely consider working with this dealer again in the future.

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