Unfortunately there is no option to give -5 stars,...

Unfortunately there is no option to give -5 stars, otherwise I would have done that. This is really the worst (delivery) service there is. I have never experienced that I was treated so badly by an organization. The operators were also not helpful at all and were very disrespectful. So if you have the option to specify a different delivery service, I definitely recommend that. I had to wait 4 days for my phone (which actually had to be delivered within the first day) and even on the 4th day they arrived hours late. The remaining 3 days, after hours of waiting, I was only called with a strange story about why she hadn't turned up.
In short ... the worst delivery service ever.