Ashley Grabowski

Review of Baltimore Glass Co

I have been using this company for a good amount o...

I have been using this company for a good amount of time. I have run into some issues but nothing to serious. The one thing that bothers me is their receptionist. When I call she has no enthusiasm and seems to not care about what she is doing. I also feel that when either my work partner or I put in an order I never get a follow up or she says that they never got the order. Another issue that was kind of major to me was when I was working a house in Hampden and I need them to install my glass, they said they would come in and install all on Friday but they didn't have everything so I had to wait till Monday. When they came in Monday, there was only two guys installing this large piece of glass and they could do it so they asked my contractors to help them. That to me was wrong because my contractors had to stop what they were doing putting us behind.