troy rogers

Review of Our Lady of the Lake Regional ...

An awful experience with the children's hospital a...

An awful experience with the children's hospital and surgeon with the bone and joint clinic...daughter obtained MRSA (staph infection) following spinal fusion. The attending boasted about her being able to discharge only a couple of days after the surgery. There was redness at the incision site. She was in pain, but we were assured it would improve. She was readmitted a week later with copious amounts of fluid near the spine. The facility took no responsibility, instead deflected it -- promptly deploying some infectious disease specialist to our room to stress the impossibility of determining how the infection began and asking if we had pets at home. It felt as though we were being blamed. The floor nursing was understaffed resulting in careless and serious errors...avoid it when possible and choose the General whenever possible. To add insult to injury the hospital offered her an employee of the month award with a gift certificate to Walmart and invited her parents to be interviewed for a local talk show so that we might praise the experience.. all to save face. Ultimately, several reincisions were required in order to clean and debride the site. And my daughter finally returned home on IV antibiotics for months.