I recently used a shipping service from PostPass a...

I recently used a shipping service from PostPass and it was an okay experience. The delivery was on time and the package arrived safely. However, I found the website a bit confusing to use. It took me some time to figure out how to navigate through the different options. The customer support was helpful when I reached out to them for assistance. The overall experience was satisfactory, but I believe there is room for improvement in terms of user experience.