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Sherri P

4 years ago

Poor customer service --

Poor customer service --
We needed to promptly receive the tennis net sleeves for installation in the concrete. We could wait on the net to be shipped via standard delivery, but the concrete was being poured sooner than expected. We paid over $120 to get the net sleeves sent next day delivery. We received two PVC pipes that could have been purchased at a local hardware store for less than $15. If Sport Court had just explained that was what we needed, it would have been so simple. Our experience with asking questions about their product made us realize that the employees (that are available to speak with us) actually don't understand their product. Additionally, the diagram for the net shows a middle anchor that should also be installed, but no one can tell us what that part is so we can include that in the concrete foundation. It's been very disappointing.

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