Alexandra Arango

Review of Sheraton Vistana Villages

Everything about the hotel is great. I made a regu...

Everything about the hotel is great. I made a regular reservation and paid upfront for my room. BUT I'm rating 3 stars because of the fact that they quickly and "fine print" like duked me into sitting through a 90 minute sales pitch for whatever the hell they were trying to push. After check in they immediately directed me to another desk where they "kindly" invited me to a complimentary pastry breakfast and gave my son some toys and me a 100 visa card but didn't say that it was going to be a 90 minute time share presentation. Granted, our presentor was sweet but I only wish they would have been a bit more transparent about it. We didn't leave the hotel until almost 11 after fighting with management to ALLOW us to leave since they all made it clear that we had to since we signed those papers. Since it was a short trip mainly planned around going to Disney, we had planned to be at the park by open time but because of this whole fiasco, I didn't make it there until 1pm. Terrible.