Checked in downstairs and was given a 25-30 wait t...

Checked in downstairs and was given a 25-30 wait time. Go upstairs immediately to find seating, and half ways up the stairs our seat downstairs was ready, so I Went back down to leave the pager. We stayed upstairs, so the kids could play games. We ordered an appetizer and walked away for a second, and our table was cleaned up. We caught the busser in the process, and mentioned we weren't down and just ordered. We asked for waters since he took them, but he never came back. We had to order the waters again and also our food. I specifically said club with a house salad, but I was given fries instead. I didn't eat fries, but my 8-year old son did. He never complains, but he said the mini burgers were cold and so was the fries. The waitress had horrible customer service. She left my plate and walked away before I could mention anything about my salad. The cards for the games rip you off because you can't do anything with under 4 points remaining. The same thing goes with the tickets. The remainders are basically trash. I paid $150 for a below average visit.