Corey Masters

Review of Ruth's Chris Steak House Cente...

Ruth's Chris Steakhouse has remained an exceptiona...

Ruth's Chris Steakhouse has remained an exceptional restaurant over the years. This particular location is beautiful, a great place to celebrate a special occasion. However, I think Ruth's Chris is suffering from a bit of franchise fatigue. The menu items were clearly selected by an incredible chef, but the execution is somewhat lackluster relative to my expectation for such a nice restaurant. The lobster mac&cheese looks amazing, and is pretty good, but has room for improvement. The lobster was rubbery and the cheese could afford to be browned a little. My steak was nice, a huge porterhouse, but had some technical issues as well. It needed a harder sear, and a classic mistake was made in having the Filet side overcooked and the strip side undercooked. Additionally the waitstaff at this location seems undertrained and further undermines Ruth's Chris' effort to be a standout restaurant. I think a little bit of training and investment in both the kitchen and waitstaff could really elevate the total experience.