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Edie Hurt

3 years ago

If I didn't have to give a star to get this posted...

If I didn't have to give a star to get this posted, I wouldn't. Unfortunately, I had to place my father in Carrington Wytheville nursing facility 8 months ago as there are no other nursing homes in Wythe Co VA. I would like to share our terrible experience with this facility. My father was alert and aware of all things in his life. He was miserable at the nursing home and was afraid to ask staff for help when he needed it. I was only able to visit Dad every other day as I have a full time job. I had to repeatedly ask nursing staff to provide personal care for him that they should have been doing on a routine basis as part of the care that he paid to receive. Only when I repeatedly got upset with the situation did they do as I requested and then it was rare that I was able to find a nursing assistant who actually cared. He would go days without being shaved and he always shaved himself daily until moving to the nursing home. I would find him with food on his shirt and two days later, he had the same dirty shirt on. I requested staff to help him brush his teeth (natural teeth), they NEVER did in the 6 months he resided there. I helped him brush his teeth because staff wouldn't. I asked staff regularly to have the podiatrist cut his toenails and that was also never done in the 6 months he was there. My point in this is, family members should not have to ask nursing home staff to do what they are paid to do for the patients in their care. And family members should not have to be the ones to provide personal care for their loved ones who are paying a lot of money to the facility to provide adequate care. There are lots of other situations that I could share but I just want to say that if there are any alternative places for your elderly family members to receive nursing care, please stay away from Carrington Place.

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