Weiping Tham

Review of Shangri-La Singapore Hotel

We are at outdoor seating of Waterfall restaurant,...

We are at outdoor seating of Waterfall restaurant, had smoke from adjacent Grill blown onto us making our clothes smoky.

Reservation system for Waterpark and Buds playground could be improved. I could only reserve after checking in but had difficulty getting slot for that afternoon. Also the system does not record room number meaning people can make multiple bookings. It also does not allow cancellation of previous booking.

Please consider extending the lunch timing. We arrived for lung at 130pm at waterfall restaurant but already being hurried to order as was told kitchen closing.