Helen Saunders

Review of Shangri-La Hotels and Resorts,...

Krungthep rooms are old & smell musty, moved to ot...

Krungthep rooms are old & smell musty, moved to other wing rooms are much nicer.

Some staff need to understand better English very hard to communicate with.

Horizon club hot food was cold which was a shame as it would of been a perfect club otherwise.

Housekeeping did a fantastic service everyday which was much appreciated.

View from our room was amazing.

Our score is mostly based on the Krungthep room & building