Came in about 9AM for an oil change which took abo...

Came in about 9AM for an oil change which took about 2 1/2 hours.
I understand that dealer oil changes take longer than quick lube
places, but 2 1/2 hours is ridiculous. Somehow they need to find a way to cut the oil change wait to around an hour or so or they will continue to get poor reviews With that said, my service advisor was very professional and courteous and I would give him a 5 star review.