Poor Patient Experience! I originally chose Dr. Co...

Poor Patient Experience! I originally chose Dr. Codner due to his affiliation with Piedmont Hospital. Just wanting some skin tightening and mini face lift before my wedding! Upon developing a treatment plan we put everything in motion. Day of surgery after filling all the prescriptions and pre surgery instructions, booking time off and paying for everything, I get a call at 6am on my way to the surgery center from Dr. Codner saying he has the flu!

Ok, this happens. We all become sick at one point in our life. And I d rather not have a surgeon operate on my face if they aren t feeling well. But after 4 weeks of no correspondence from the office, no rescheduling, no apology call, I called to ask for my money back. If that s the service one can expect then No Thank You!

I had to unwind all the payments to get my refund. My first procedure they overcharged me. I was always calling the office to see when my surgery was scheduled and seemed to be fairly disorganized. My time is valuable too! If I had canceled the day of, rest assure there would be some cancelation fees! The Dr. does it and then expects me to call the office and reschedule is nuts!

Patient beware - bad experience! Chose someone else!