I booked an overnight stay in the penthouse suite....

I booked an overnight stay in the penthouse suite. I choose this hotel because of its close proximity to Brooklyn and because it has a balcony. The security/doorman was extremely nice. I proceeded to check-in and found out that there was no valet parking which left me looking for on street parking then finally a garage. I also pre ordered for champagne and chocolate covered strawberries to be place in the room. They failed to have this ready. The room has a working fireplace which was nice. It did not have a floor to ceiling windows in the bathroom nor did it have a stand alone tub like the photos on it website. The balcony is extremely narrow so much so that you can not walk around the pair of wooden lawn chairs. There is also an additional charge to access the very small pool. When booking the most expensive room the hotel has to offer I would expect the pool fee to be waived but nope. If you are looking for an luxury experience or a hotel with a balcony in NYC, I am positive you can get a better all around experience for the money elsewhere.