Jonathan Sparks

Review of Central Texas Behavioral Healt...

My primary issue with this clinic isnt the "doc" h...

My primary issue with this clinic isnt the "doc" herself, or so i hope, its the medical assistant "Nadia". I've told her multiple times that i my insurance WILL NOT pay for the 225mg Effexor that i've been prescribed, but that changing it to 150MG x2 a day will incur no copay. Despite this, every time i have to get a refill, i have to call this clinic multiple times to get them to understand this. I've even had "nadia" tell me that "they didnt prescribe 150MG". This is curious, as im not sure how i got the medication if they didnt prescribe it. I'm not a doctor, and no one else is writing prescriptions. Due to this ignorance or apathy, i've got that last several days without my anti-depressant. the withdrawals have been horrendous, and there's no way i can get in contact with the the medical assistant, much less Ms. Wendy Johnson. This is absurd, and borderline malpractice. I'd also like to point out that i was told by Nadia that if i didn't get a therapist in addition to the one i already have, they would flat-out not refill the prescriptions that THEY had already begun. This is incompetence bordering malpractice. I called them once to tell them that i couldn't afford the 225mg effexor, to be told by Nadia "i don't know what to tell you". Absolutely ridiculous, and incredibly negligent. DO NOT GO HERE IF YOU HAVE OTHER OPTIONS. just my .02.