I've been trying to get an appointment as a new cl...

I've been trying to get an appointment as a new client for about two weeks now, and have not been able to get hold of the intake coordinator even once in all of the times I've called. I've left several voicemails and spoken to SMOC's operators multiple times, and seemingly the only way to get an appointment is to speak with the intake coordinator - however, you can't make an appointment if the intake coordinator will not return your calls.