Judyth Simpson

Review of Hanbury Manor Hotel

Beautiful setting with delightful, well kept groun...

Beautiful setting with delightful, well kept grounds. However, the hotel is let down by the Staff in the Oakes Grill....the first waitress that 'greeted' us was abrupt, brusque and rude, the second waiter was not familiar with the menu, he didn't know that there was a set lunch menu, when asked about one of the dishes, he had no knowledge. The second waiter brought the Dessert Menu before we had even had our main Course, which arrived 1 hour 20 minutes after we had placed the order. At the end of our meal, there was not one member of Staff in the restaurant, , so we were unable to order a coffee or another drink. We had to go into the hotel to find someone to give us a bill....we could so easily have walked out without paying. I will never ever eat there again , due to appalling lack of service.