Went for a night out and brought our newborn, we w...

Went for a night out and brought our newborn, we went to watch 47 meters down on screen 3. You could not see ANYTHING on the screen, even when it was the brghtest, it was fuzzy. When the screen was dark, you literally could not tell what was happening or make out any picture. I called to let the staff know and the lady on the phone said she already knew this and so did head office..... Okay. If the staff knows you cannot see the movie, why not let your customers know so maybe they can chose a different movie or maybe chose to leave. We had to pack up all our stuff and wake our baby to put in the car seat, then present our ticket for a refund since all of the other movies started earlier and already 20 minutes in. It was great car ride home with a screaming baby