I recently used a travel agency for my trip and I ...

I recently used a travel agency for my trip and I had an average experience. The service provided by the company was satisfactory, but nothing exceptional. I booked my trip online and found the process to be quite smooth. However, I felt that the website could have been more user-friendly. The rates offered by the company were reasonable, but I found better deals on other websites. The customer support was helpful, but I didn't feel like they went above and beyond to assist me. Overall, it was an average experience.