Mr. Thomas Tsilionis is the epitome of customer se...

Mr. Thomas Tsilionis is the epitome of customer service par excellence. Very informative,very knowledgeable and always serves his cutomer with a smile. Does not go around the bush and tries very hard to meet the customer s demand.He is there fir you until you have concluded your business with Sun Toyota. Bravo Zulu for a job well done, Thomas. On the other hand , your people in finance, in particular, Davey Ridout needs to learn or maybe needs to be informed that he is in a customer service business. Obnoxiously loud with a major major attitude problem. When things did not go his way, he left the cutomer hanging in his office. Needs a big wake up call from the dealership owner to put him in his rightful place.