Maria Lusterio

Review of Sun Toyota

Mr. Thomas Tsilionis is the epitome of customer se...

Mr. Thomas Tsilionis is the epitome of customer service par excellence. Very informative,very knowledgeable and always serves his cutomer with a smile. Does not go around the bush and tries very hard to meet the customer s demand.He is there fir you until you have concluded your business with Sun Toyota. Bravo Zulu for a job well done, Thomas. On the other hand , your people in finance, in particular, Davey Ridout needs to learn or maybe needs to be informed that he is in a customer service business. Obnoxiously loud with a major major attitude problem. When things did not go his way, he left the cutomer hanging in his office. Needs a big wake up call from the dealership owner to put him in his rightful place.