I have been a member of the Springhill Senior Resi...

I have been a member of the Springhill Senior Residence rehab section for six weeks. During the first 21 days I made progress with with both PT and OT tasks. I am disappointed there was no formal follow-up, but I am understanding of MEDICARE limitations. The did provide, however, written instructions for daily use--I have used these faithfully!

The staff and administration have treated me with respect, helpfulness, and amazing kindness. There a lot of people here, and all are well attuned to this vision. A lot of folks here need service, and the staff has been excellent at solving problems in a reasonable time.

The dietary service have been very good. The meals are different, and attention is paid towards providing a pleasing menu. Coffee service is provided in the lounge (Keogh) on a self service basis.

For my needs there are of inadequate number of electrical outlets. The AC and TV run consistently well. There is one light above the sink that refuses to cooperate. I have needed an oxygen concentration device. The furnished device works well. For travel on and off campus tanks of oxygen have been made available and work well.

My room and the entire facility are very clean. The staff uses reusable floor pads to reduce possibility of disease. Rooms are wiped-down daily. The cleaning staff has been very pleasant and accommodating to schedule changes and visitors.

Case management and financial services have been extremely helpful. Unfortunately I have placed some demand on them..

It has been very convenient for me to have both Cardiology Associates as well as the staff of Springhill hospital available within a hundred yards.