Carissa Wood

Review of Nalley Lexus Roswell

Terrible costumer service. Driver window on car I ...

Terrible costumer service. Driver window on car I was purchasing did not work, because they were closing for the day sales man told me before I left that they would fix it no problem. When I called to schedule service I was told they were not liable and the sales manager would not even bother to return my phone calls but instead had the sales man text me. They also failed to get my title paperwork sent in, misspelled last name on paperwork and then blamed it on me even though I called and left several messages trying to fix the situation. WILL SAY WHATEVER IT TAKES TO MAKE SALE BUT THEN FAIL TO FOLLOW THROUGH!