Lorraine Owens

Review of Bristol Energy

Horrendous, paid bill 25 days ago, contacted them ...

Horrendous, paid bill 25 days ago, contacted them numerous times via email and phone, they confirmed payment was received and the account was closed. 5 further reminder text messages including one advising my credit rating was being impacted. Then had a debt collector on the phone. Yet another phone call and email to them to sort out. Shocking customer service!!! Any further contact apart from an email confirming my account is closed and paid in full and I'm contacting the Financial Ombudsman. AVOID THIS LOT!!!!