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Maria Bauta
Review of Live Colors

4 years ago

I wish I could give this review 0 stars. Let's sta...

I wish I could give this review 0 stars. Let's start by saying that our family business has used this company for a few years but the service seems to worsen every time.

We have been working with them for the entire month of October to update the SAME template of flyers we do every single year. For 22 days (as of today) they have been unbelievably incompetent and unable to put together a flyer with information we have provided in multiple occasions.
We have also tried to reach out to the designer to walk him through the text we sent and it has been impossible. We then provided our number for him to reach out to us but that seems to be an impossible task as well. We later contacted the owner/manager to get a hold of the designer but that also didn't get us anywhere.

At this point we are so behind our marketing efforts because of this huge unprofessionalism and incompetence, we are ready to go somewhere else. Oh and you best believe we won't be using them ANYMORE!

So save yourselves the headache or think well before going with them. You just won't know what to expect.

**** UPDATE: Armando reached out to us and within 2 days we got our cards printed. It seems that the art designer was fired and all is better than before. can you tell i was upser?! *****

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