Charles Nelson

Review of Mercedes Benz of North Olmsted

I inquired about a vehicle in Ohio advertised on t...

I inquired about a vehicle in Ohio advertised on the website. Shawn offered to video record the truck so I could see exactly what they were selling. We had excellent communication over the phone because I was located in Maryland. He was very helpful with my needs regardless of the questions and concerns I had. The process was virtually painless and helped me to believe in a new method for procuring a vehicle. The truck could have been shipped to Maryland, but I chose to drive to Ohio to meet Shawn and shake his hand. I also enjoyed the ride back to Maryland in my new Truck. This was hands-down the best experience I have ever had when purchasing a vehicle. I also feel like I made a new friend.
Thanks Shawn