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Selma Muminovic

3 years ago

The toughest moment as a pet owner was putting our...

The toughest moment as a pet owner was putting our dog down after an unexpected diagnosis of progressive cancer. It was our first time at the clinic, but the awesome doctor and staff at VSS Made it so much easier. They were genuinely sympathetic and caring and made us feel comfortable with our decision, trusting that it was the best thing to do to help our dog. As heartbroken as we were, I am so thankful that they took care of us and our sweet dog.
I had an awesome experience calling them in the middle of the night couple years prior, by my friend's suggestion. The person that answered listened and stayed on the phone with me explaining in detail and asking questions to help. She comforted me and said to call back if I feel the need, even though we were not their patient. That call made me feel understood, respected as a pet owner. I wish other vets and vet.hospitals shared their passion.

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