Went to ER last night ... From start to finish it ...

Went to ER last night ... From start to finish it took 40 minutes. Everyone was so kind , seemed to know his or he job , was freezing and the ex-ray woman gave me a heated blanket on the way over to ex-ray. EVERYONE went above and beyond...why? I haven't been to this hospital is beyond me. So much cleaner than my old hospital