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Will Richter

4 years ago

We bought a 2003 Toyota Highlander from Clayton a ...

We bought a 2003 Toyota Highlander from Clayton a few months ago. We found out the next day after buying the vehicle that the horn did not work and this was not disclosed to us before buying the vehicle. When we made Clayton aware of this they were unwilling to help repair the horn. Since then we have had a long list of issues with the vehicle including the catalytic converter, fuel injector, water pump, spark plugs, gasket and others. The check engine light is on and so we cannot get new tags without replacing the catalytic converter. There are only 100k miles on the vehicle. After multiple phone conversations they were not interested in helping out with any of the issues with the vehicle. I find it hard to believe that many of these issues went unnoticed when running through their own inspections. We would not have bought this vehicle if we were aware of all the issues that came with it. I have been very disappointed in their service and would not recommend them to anyone I know.

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