Trying to get a hold of bosch because a problem wi...

Trying to get a hold of bosch because a problem with a tool when and how it is convenient for me, the customer. Email is convenient for me because and can send it and forget it until they get back to me. On their website, like most companies these days, if they provide you with an email, it is through a form on their website. They do not actually give you and email address. This means they are not interested in hearing from you unless you fill out their form exactly they way they want which limits how you can communicate with them. Even when I fill out their form, it doesn t work and asks me to try again. I ve lost patience. Unfortunately, most companies are doing the same thing. Also, on their website the chat box pop up on the side hovers around in my way, so I click on it and it says they are only available at certain times. If that is so, and you are not available now, thenget out of my way.